Frequently Asked Questions

Find answers to common questions about our services, features, and support options.

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What is Natuzz Ohme? โ–ผ
Natuzz Ohme is a design manufacturer that provides customers with one full-stop furniture shop.
As a manufacturer design company, we have established since 2016. Where our CEO, Mr. Jeffrey Tan, has experienced for more than 28 years in this Industry.

Our goal is to reach more people and be available for many to purchase.
We welcome to the customers who needs our Quality inspection service for any of kind products they have in Indonesia.

If you are interested to explore more about Natuzz Ohme, letโ€™s get in touch at: marketing1@natuzzohme.com
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Where are your products manufactured? โ–ผ
Natuzz Ohmeโ€™s products are made in Indonesia.
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If you are manufactured in Indonesia, what place is in Singapore? โ–ผ
Singapore is our head of and for the financial office only.

While all other operations for processing the order, QC and including the productions are in Indonesia.
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Does Natuzz Ohme Have a physical showroom? โ–ผ
Yes, Natuzz Ohme have a physical showroom in Indonesia, we are located at:

Jalan Raya Cirebon โ€“ Bandung, RT 014, RW 005 Plumbon

Cirebon, Jawa Barat 45158

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Why can't i see any prices? โ–ผ
Prices are only be visible once you get the quotation from our sales team.
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Why can't i shop on your Website? โ–ผ
To shop and add items to your cart, you have to log in.
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Is there a minimum order QTY to purchase? โ–ผ
Yes, the minimum initial order value is 1x40GP container.

If you need less than minimum order QTY (Quantity), we are open to discuss and you can have a one on one consultation with our team.
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I can't login with my Password? โ–ผ
If youโ€™re having trouble logging in or donโ€™t have a password, click โ€œForgot Passwordโ€ under the LOGIN section.

Youโ€™ll receive an email with instructions. After changing your password, it might take a moment before it works.

If you still canโ€™t access your account, please contact us.

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I haven't received an order confirmation for my PURCHASE โ–ผ
If you havenโ€™t received an order confirmation within a few hours of placing your order, please contact us at marketing1@natuzzohme.com
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How do you work with sustainability? โ–ผ
Natuzz Ohme products are coming from Nature and some of them are from recycle material.
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Can i call you? โ–ผ
Yes, you can reach us by phone at +65 6274 1718 (Sing office) +62 231 8820555 (Indo Office).

Check our opening hours on the CONTACT US page.

If we havenโ€™t answered your questions, donโ€™t hesitate to contact us via email or phone.
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About Privacy Policy โ–ผ
We respect your privacy and protect your personal information in accordance with industry standards.
For full details on how we collect, use, and safeguard your data, please see our complete Privacy Policy.
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