JOURNEY
PROCESS
Every item follows a seamless path of professional assessment, precision care, and secure shipping.
How We Process Your Order
Product Selection
You select the products, specifications, and quantities for your order.
Sample Development
We develop samples based on your design, materials, and finishing preferences.
Sample Confirmed
You review and approve the final sample before moving forward.
Quotation
We provide a clear quotation covering pricing, lead time, and terms.
Proforma Invoice
A proforma invoice is issued to confirm order details and payment terms.
Deposit Paid
Production begins once the deposit is received.
Order Placed
Your order is officially confirmed and scheduled for production.
Pre-Production
We prepare technical details, production planning, and quality standards.
Material Sourcing
FSC-certified and sustainable materials are carefully sourced and checked.
Mass Production
Your order is now in mass production and we will keep you updated regularly about the progress. You may request for photos for your marketing purposes.
Inline Inspection
Quality checks are conducted during production to ensure consistency.
Final Inspection
Finished products are inspected to meet agreed specifications and standards.
Packing
Products are securely packed to ensure safe international delivery.
Shipping Schedule
We arrange shipping schedules and export documentation.
Loading
Goods are carefully loaded into containers under supervision.
Shipment (FOB)
Your order is shipped under FOB terms from our port.
Invoice & Payment
Final invoice is issued and remaining payment is completed.
Shipment
Your order is shipped from our port and begins its journey to your destination, with documents prepared and shipping details shared.
It's Yours!
Your furniture is ready to be received, styled, and enjoyed.
Order Again
Reordering is easy with saved specifications and production history. We are happy to have you back!
After Service
We provide ongoing support for product care, inquiries, and future needs.
